Chart test
The following table summarizes device support for various Manager and Manager Advanced features. Select a ViewSonic IFP and click the button to review which features are supported.
Category | ||
---|---|---|
IFP details will appear here. |
This feature can be remotely controlled by Manager | |
The target device does not support this feature | |
Only available for devices assigned with an Advance license |
If the device does not respond to commands sent by Manager, verify that:
- The device has the correct firmware version.
- The command may be only for devices that have an Advance license.
- The device may be offline.
How to get device info
To view detailed device information within the Manager web console:
- Go to Devices section.
- Locate the device to check, then perform one of the following:
- Review the Model shown on the table.
- Click on the row of the target device, then review the Device Model on the info panel.
To get the current firmware version (Build number) on your device:
Settings » System » About
To obtain the latest device firmware:
- Use the ViewSonic Product Search page to search for your device.
- On the product page of the device, go to the Downloads section.
- Locate and download the latest firmware.