myViewBoard FAQs

Who gets the new myViewBoard v3?

myViewBoard for Windows, myViewBoard for MacOS/iPad OS and myViewBoard for Android on all supported models will be updated. Unsupported models will continue using v2 to maintain performance efficiency, given their potential memory limitations with the new version. For more details about which models are compatible, see the guide below:

• myViewBoard 3.0 - IFP compatibility

What are the system requirements for myViewBoard v3?

System requirements for each platform are:

• Windows 10 Pro 64-bit, version 19041 and above.
• macOS 11 or above, iOS 15.5 or above.
• Devices running up to Android 11 can upgrade to myViewBoard v3

How do I install/upgrade myViewBoard v3?

• For myViewBoard for Windows: 
  No automatic update. You'll need to download and install the new myViewBoard for Windows manually once it's available this summer. For IT admins, we also have an MSI file to help with deployment.
  
  
• For myViewBoard for Android: 
  These will auto-update. However, all Generation 3 panels and older (check the version on the panel) will not receive the update. For more details about which models are compatible, see the guide below:
  • myViewBoard 3.0 - IFP compatibility
    
    
• For MacOS and iPadOS versions: 
  These also get an automatic update after the summer release date.

Do I have to update to the new myViewBoard version 3?

If you are not ready to update to version 3, don’t worry. You’ll have the option to remain on version 2 via the update popup window.

Difference between the old and new myViewBoard versions?

Please check out the key difference chart here. Key highlights include:

• A new UI to give myViewBoard a clean modern look
• More intuitive icons and descriptions so it's easier to understand what each tool does.
• Multi-Tab Support to allow opening multiple myViewBoard files at the same time.
• Enhanced Participate Mode for student collaborations on language learning, math, and science
• Peer-to-peer learning, handwriting recognition, inclusivity tools and more!

For a quick comparison of differences between v2 and v3, see the guide below:

• myViewBoard v2 vs v3

What new features are included in myViewBoard v3?

myViewBoard v3 introduces several new features designed to enhance accessibility, streamline teaching processes, and support diverse learning needs:

• Tabs support, allowing teachers to open and manage multiple lessons simultaneously for smoother lesson transitions and multitasking.
• Speech-to-Text functionalities that improve accessibility, provide language learning support, and enhance efficiency for teachers.
• Irlen Filters with customizable background colors to assist students with dyslexia and ADHD, enhancing their learning experience.
• Enhanced annotation feedback capabilities in Participate Mode, enabling teachers to provide real-time feedback during student collaborations.

For a quick comparison of features between v2 and v3, see the guide below:

• myViewBoard v2 vs v3

Do we have to learn everything over again?

No, every feature is still there. If anything, we've added additional features, like the highly requested "tabs." Since the new UI looks visually different, we've created a chart to help you identify familiar tools that have been updated to the new look. 

• myViewBoard v2 vs v3

Do I have to pay for this update?

No, myViewBoard remains free to download. Entities still have free access to all Entity features.

Why is ViewSonic doing this?

myViewBoard was developed back in 2018. With advancements in technology, we've identified new methods to enhance myViewBoard's speed and reliability. To achieve this, we rebuilt it entirely from the ground up on a new platform. 

This update also ensures that we have an easier time updating and adding amazing features, especially those requested by you!

Do I need to resync my users?

No, all accounts will transition to the new myViewBoard without any changes on your side.

Do I need training?

To support your transition, we’ve developed a variety of resources—including this comprehensive guide, refreshed YouTube tutorials, and weekly webinars you can register for. If you're interested in onsite professional development, our dedicated training team is here to assist. Don’t hesitate to reach out!

How does embedded browser and YouTube content filtering work?

myViewBoard’s built-in YouTube player uses YouTube SafeSearch to filter video content, similar to YouTube’s Restricted Mode. This helps schools and educational institutions ensure that students only access appropriate and safe content during lessons. 

Additionally, myViewBoard has implemented a Bad word list mechanism to further prevent inappropriate searches. If a search query contains restricted keywords, the system will display default search results instead of showing content related to the original query.

What security rules are applied in YouTube filtering mechanism?

• YouTube SafeSearch Mode: Similar to YouTube’s Restricted Mode, filtering out content that is inappropriate for children and educational settings.
  
  
• Bad Word List Mechanism: If a search query contains certain restricted words, the system will return default results instead of relevant content. The restricted word list includes, but is not limited to: 
  
  "sex", "porn", "adult", "nude", "naked", "xxx", "strip", "erotic", "fetish", "hard". 
  
  For a full list, please contact the technical support team.
  
  

Does the embedded browser have similar content filtering?

Since this FAQ mainly focuses on YouTube's embedded player, the filtering mechanism for the embedded browser requires a separate discussion. For more information, please contact ViewSonic's technical support team to obtain detailed security and administrative control information for the myViewBoard browser.

Can administrators modify or customize the filtering mechanism?

Currently, myViewBoard uses a built-in YouTube SafeSearch filtering mode and bad word list mechanism, but there is no option for administrators to customize the filtering settings. If schools or IT administrators require stricter content control, they are advised to use additional network filtering solutions (such as school firewall or web filtering services).

Can these mechanisms completely prevent inappropriate content?

While YouTube SafeSearch and the bad word list mechanism significantly reduce the likelihood of inappropriate content appearing, false positives or omissions may still occur. Teachers and IT administrators are encouraged to regularly monitor usage to ensure compliance with their institution's digital security policies.

How can users report inappropriate content?

If users encounter inappropriate content in myViewBoard’s embedded YouTube player or browser, they can report it through the following methods:

• Contact ViewSonic technical support with specific search keywords or URLs to help the team assess and improve filtering rules if needed.
• Use YouTube’s built-in reporting feature to flag inappropriate videos or channels for review and action by YouTube.