System updates and firmware versions (IFP52-1C)

This article outlines the methods available to update your device's firmware. In addition, find a summary of the most recent firmware version notes.

Accessing the System Update menu

ViewBoard OS 3.0

  1. From the home screen, access the side toolbar by pressing .
  2. Open the app tray by pressing .
  3. Select the Settings app .
  4. From the settings menu, go to Security > System Update.
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ViewBoard OS 2.0

From the shortcut tray or app tray, open the Settings app and go to Security > System Update.

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System update options

By default, your ViewBoard automatically searches for system firmware updates whenever connected to the Internet. Additionally, you have the option to manually update your ViewBoard firmware version.

System Update setting options.

Setting

Description

Auto update Auto update toggle When enabled, allow your ViewBoard to check for new firmware updates while your display is off. If a new version is found, the system will automatically update. After the update is complete, the system will turn off.
Schedule Set a specified update time instead of allowing your device to update any time a new update is found.
Manual update Check update Check for any available updates at any time by pressing CHECK NOW.
Local update Update your device using a file from an external USB device. Locate the file by pressing BROWSE.

 

Upgrading from Android 9 to Android 11

As of firmware version 20230807, users have the option to upgrade to Android 11. The following are instructions on how to do so.

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FIRMWARE MUST BE UP TO DATE TO PROCEED WITH THE UPGRADE

For devices running Android 9, the minimum firmware version must be met for the Android 11 upgrade option to become available:

  • IFP52-1C: version 20230807

Please update to the latest firmware before attempting to upgrade to Android 11.

First, verify your device is capable of upgrading:

  1. Go to Settings > System > About device.
  2. Under Build number, verify the firmware version: 20230807 or above required
  3.  Go to Settings > System > System Update:
    1. The version at the bottom-right corner should show 1.45.0 or above.
    2. An additional button, UPGRADE TO ANDROID 11, should display to the right of CHECK NOW.

If your firmware version isn't up to date, please use your preferred firmware update method to install the latest firmware version.

To proceed with the upgrade,

  1. Press UPGRADE TO ANDROID 11 and wait for your system to update.
  2. After the update is complete, the firmware version should display 20230825.

Android 11 upgrade option is available in the System Update menu.

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UPDATE TO ANDROID 11 THROUGH myViewBoard MANAGER

Users also have the option to upgrade remotely through the myViewBoard Manager console. Learn more about how to upgrade through the Update Firmware feature in Manager's remote control.

Firmware release history

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CHECK YOUR FIRMWARE VERSION

Find your firmware version by going to Settings > System > About. Find the version number under Build number.

v20230825 (Android 11)

Improvements

  • This update is recommended to ensure the latest features and stability of preinstalled applications, myViewBoard products and services, and overall user experience of the ViewBoard OS.

Modifications

  • Browser app has been removed.
  • User Guide app has been removed.
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v20230807 (Android 9)

New features

  • Visualizer app is now preloaded.

Modifications

  • Draw app has been removed.

Improvements

  • CEC support: The command to power on the device has been added.
  • Hotspot and Wi-Fi can now both be enabled at the same time.
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v20230217/0219 (Android 9)

APK updates

  • vLauncher: 2.54.2
  • Side toolbar: 1.16.5
  • myViewBoard Display: 1.51.3
  • myViewBoard Manager: 1.30.2
  • myViewBoard Whiteboard: 1.43.4
  • myViewBoard Live: 1.15.0

New features

  • VB-WIFI-005 is now supported.
  • New 3rd party Wi-Fi dongle support: TL-WN823N, TL-WN725N, TL-WN722N, EW-7811UN V2, EW-7811UTC, EW7822ULC, EW-7611ULB, EW-7822UAD, Archer T4U, Archer T9UH.
  • USB-C ethernet is now supported.
  • Draw app (for organizing random draws during a class) is preloaded.

Improvements

  • Google Security important patches have been updated.
  • Install certificates and Clear credentials is now supported in Security settings.
  • EAP CA certificate now supports the "Do not validate" function.
  • USB Clone feature now includes Wi-Fi password setting.
  • New language support: Greek, Romanian, Slovenian, Hungarian, Brazilian Portuguese, Ukranian, Kazakh.

Modifications

  • On the home screen, long press the wallpaper to open the Display settings menu.
  • HDMI OUT switch to HDMI port 3/4 display issue has been fixed.
  • USB-C Ethernet sharing can now be enabled/disabled. (Contact a ViewSonic representative for more information.)
  • .olf folder icon has been updated.
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Knowledge Base

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