Changes from classic UI

This page summarizes key information that admins should be aware of when transitioning to the new myViewBoard Admin UI.

myViewBoard Admin settings 

These settings will be only available for users who have Admin permission in myViewBoard. 

• As part of the transition to ViewSonic’s Entity Management, myViewBoard Entity Management has been renamed to myViewBoard Admin settings. 
  
  
• To reflect the split in responsibilities: 
  • myViewBoard settings exclusively controls whiteboarding settings
  • ViewSonic Entity settings is now for global management of Entities

As a result, it is now possible to be an admin only in myViewBoard, without being auto-assigned as admin in the ViewSonic Entity or Manager. This separation provides greater flexibility and more granular control over access to specific myViewBoard services.  

Changes in admin navigation

These adjustments are intended to clarify the new division of management between the standalone myViewBoard service and the global ViewSonic entity, while improving the overall admin experience.

Transferred

The following items were transferred to the ViewSonic Entity page:

• Domains
• Single Sign On (SSO)
  Note that tasks previously available in Single Sign-on and Users on the old UI have been merged together under the Users section of the new ViewSonic Entity page.

To access the ViewSonic Entity page, navigate to the following URL:

• https://cloud.viewsonic.com/entity

To learn more about the Entity Settings page, visit the following guide:

• About Entity Management

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Reordered

Several items in the side panel have been reordered for better usability:

• Entity List. Visible only if an entity hasn’t been selected.  
• Users. 
  • You can only view entity users from myViewBoard Admin settings. 
  • To add or remove users, go to the ViewSonic Entity page.  
• Software Instances
• Managed Service Providers
• Apps & Cloud Services 
• Bookmarks
• Firewall Whitelisting 

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Moved

We've also moved links to other ViewSonic services to the bottom of the side panel.

• Subscriptions 
• Manager 
• Insights 

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Changes in network configuration 

Admins need to add the following new domains within their network’s email and security infrastructure:

• service.viewsonic.cloud  
• billing.viewsonic.cloud  

Moving forward, these additional domains will be used to send critical information related to user accounts, service updates, subscription notifications, billing details, and support communications. Failure to whitelist these domains may result in important messages being delayed, flagged as spam, or not delivered at all.

If you are using a spam filtering or email security service (like Proofpoint, Barracuda, Microsoft Defender, etc.), make sure to include these domains in the allow list (whitelist) or safe sender list.

For more information, see the FAQ below:

• Account migration FAQs