Migration overview

Apps

The header area in myViewBoard contains a button for the APP menu. The new APPS menu allows access to all the available services based on the user's account tier. 

Avatar

The Avatar menu has been revamped with a new user interface, with several features moved to the ViewSonic Account platform for improved account management.

myViewBoard settings

Before: After signing in, users could access myViewBoard settings immediately. 

Now: After signing in, users will land on a new unified dashboard. 

To access their myViewBoard settings: 

1. Click the myViewBoard tile within the dashboard.
2. This should take them to the myViewBoard Settings page.

As part of the transition to ViewSonic Account, some UI and navigation changes are being made to improve PII handling and Security:

• Transferred. The Account, Email Notification, and Security sections are removed from the myViewBoard menu and transferred to the ViewSonic Account Settings link.
• Relocated. Items under the myViewBoard group (e.g., Preference, Bookmarks, Backgrounds, Magic Line Pen, Shape Pen) are relocated under the Settings nav group.
• Removed. The myViewBoard group itself is removed.
• Added. A new item, myViewBoard Admin Settings, is added under Management.
• Added. Several new entries (e.g., What's New, Knowledge Base, Support & FAQ, Community, Professional Development, etc.) are added under Resource and Tool nav groups.
• Moved. The "myViewBoard Name setting" from Preference will move to the avatar section.
• No functional changes are being made — just navigation restructuring for clarity and alignment with the new account framework.

myViewBoard Admin settings

These settings will be only available for the persons who have Admin permission in myViewBoard. 

As part of the transition to ViewSonic's Entity Management, the former myViewBoard Entity Management has been renamed to myViewBoard Admin settings to reflect the split in responsibilities: 

• ViewSonic now manages entities, while 
• myViewBoard manages whiteboarding settings only.

Updates to Admin Navigation

• Transferred: Domains and SSO have been removed from myViewBoard and are now managed under ViewSonic Entity.
• Reordered: Users, Software Instances, MSP, Apps & Cloud Services, Bookmarks, and Firewall Whitelisting remain but reordered for better usability.
• Retained: Entity List remains as is (visible only if an entity hasn't been selected).
• Repositioned: Subscriptions, Manager, and Insights are still available but have been moved to the bottom of the navigation.

These adjustments are intended to clarify the new division of management between ViewSonic and myViewBoard, while improving the overall admin experience.

How to access 

From the dashboard, click the three dots of the myViewBoard tile, or click myViewBoard.

• You can change roles from Admin to User. This role change will only apply to myViewBoard settings. 

Top Changes

• You will still be able to view users within the entity from myViewBoard Admin settings, but the ability to add or remove users has been moved to ViewSonic Entity Management (SSO Entity).
• It is now possible to be an admin in myViewBoard without being an admin in the ViewSonic entity or Device Manager. This separation provides greater flexibility and more granular control over access to specific myViewBoard services.
• Subscriptions will be accessible from ViewSonic Account.

ViewSonic User Account 

Previously, users could manage their personal information directly through the myViewBoard account settings by clicking on Account. This functionality has now been migrated to the ViewSonic Account portal.

The ViewSonic Account will serve as a central access point and security gatekeeper for all user accounts across ViewSonic software services. As part of this change:

• The Account, Email Notification, and Security sections are removed from the myViewBoard menu.
• These settings will now be available and managed through ViewSonic Account settings.

ViewSonic Entity Management

Relevant tasks on the portal previously called myViewBoard Entity Management has been moved to the ViewSonic Entity Management Console as the highest level in the entity's management hierarchy.

The ViewSonic Entity Management Console acts as a centralized dashboard that gives administrators full control over their organization's settings—such as a school, company, or institution registered under a ViewSonic Entity account.

Key Actions in the ViewSonic Entity Console

• Batch Upload users for quick onboarding
• Add or Delete Users as needed
• Assign Admin Roles within the ViewSonic Entity console:
  • Policy Admin
  • Subscription Admin
  • Role Admin
  • User Admin

How to Access the Console

Option 1: Through Entity login page

1. Go to: https://cloud.viewsonic.com/entity
2. Click Sign In (top right corner).
3. Log in using your Entity admin credentials.
4. You will be directed to the Entity Management Console.

Option 2: Through myViewBoard

1. Sign in at myviewboard.com using an admin account.
2. On the dashboard, look for and select the Entity Management tile.
3. If the tile is not visible, you may not have admin rights. Please check with your administrator or ViewSonic representative.

Admin tasks in the console

The console includes several key sections:

• Overview. View general information about your organization's entity account.
• Domains. Add, manage, or remove domains associated with your entity.
• Users. Add or remove users who belong to your organization.
• Subscriptions. Review your current plans, including any add-on services.
• Admin Roles. Assign specific administrative roles and permissions to users.

Users

All user-related tasks like user batch upload, delete, and sync which were previously done in the myViewBoard entity management portal has been moved to the Users page. The Users page in the ViewSonic Entity Console lets admins import users in three ways:

• Auto-Sync via SSO: Connect your Google Workspace, Microsoft Entra ID, or Microsoft SCIM to sync users automatically.
• CSV Upload: Bulk add users by uploading a CSV file using the provided template.
• Manual Add: Add individual users by entering their first name, last name, and email.

How to Access

1. Go to https://cloud.viewsonic.com/entity
2. Sign in with your admin credentials
3. Click Users from the side panel

Admin Roles

The Admin Roles page allows you to assign specific permissions to users already added to your Entity. Each role grants access to manage different parts of the Entity Console.

Assign or Remove Roles

• Click the role you want to manage
• Use the Assign members option to add users
• To remove users, select their names from the list and click Unassign members

Available Roles