Troubleshooting (hardware)



Troubleshooting (hardware)

Updating firmware via USB

Review the following options to update your device's firmware via a USB drive.

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NOTE: The content featured on this page may only apply to specific ViewBoard models. However, the general instructions should apply unless otherwise noted.

Updating via USB drive

This method involves downloading the latest firmware for your model onto a USB drive. Then, the update can be completed through the System Update > Local Update option.

Updating via USB power key

You may need to employ this method if you've received a firmware file from your local field support team.

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