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Technical Support
For any requests or issues concerning the use of the myViewBoard Suite, users can access help articles or contact the technical support teams at any time to receive assistance.
Accessing the Technical Support portal
Signed-in users
Signed-in users can access the Technical Support portal from the home page of the myViewBoard Portal by pressing the Support Requests 
button.
Tile directing to the Technical Support portal highlighted in the myViewBoard.com home page after sign-in.
Guest users
Users who haven't signed in to myViewBoard.com can still access the Technical Support portal by pressing Get in touch in the title bar and then Get Support.
Button directing to the Technical Support portal highlighted in the Get in touch button located on the myViewBoard.com title bar before sign-in.
Overview of the Technical Support portal
USER ACCESS
Both signed-in and guest users can access the Technical Support portal.
However, access to support requests is only available to users signed in with a myViewBoard account. At the same time, support articles are available to guest users.
From the Technical Support portal, the user can select the following options:
- Products: Submit a request regarding a specific myViewBoard tool.
- Popular articles: Access recent popular articles.
- Select Your Role: Access assistance for products based on specific roles in your organization.
- Join Us: Access the Community page, where you can post your questions or browse questions by other myViewBoard users.
Available options on the myViewBoard Technical Support portal, with options highlighted based on which users can open different links. Some options (Select Your Role, Products) are only available to signed-in users.