Account introduction

• myViewBoard account overview

  Creating a myViewBoard account allows users to access more features and settings to get the most out of the myViewBoard Suite. To get started on creating an account, view the account creation page. myViewBoard account types There are different types of myViewBoard accounts available to corresponding subscription plans. To start deciding which subscr

• Subscription tiers overview

  myViewBoard offers different types of user accounts that provide access to enhanced features and tools at higher tiers within the myViewBoard suite. This article is a quick overview of the subscription plans available: Standard, Pro, Premium, and Entity plans. You can also review features available for each plan at myViewBoard's pricing page, access

• Create an account

  To create a myViewBoard account, sign up with a Google, Microsoft, or Apple account, or simply with a regular email address. Begin sign-up process Users can create a myViewBoard account from the myViewBoard homepage by selecting the Try now button in the title bar. Access the Sign Up page by pressing the Try now button. Creating a myViewBoard accoun

• Sign in to myviewboard.com

  To get the most out of myViewBoard, users should sign in at myviewboard.com with their myViewBoard account. Either use your registered 3rd party account service sign-in or sign in with your registered email and password. Signing in to myViewBoard Sign in to myviewboard.com with any of the following methods: Sign in with a Google account . Sign in wi

Subscription info

• Standard vs Pro and Entity feature breakdown

  To start making the most out of the myViewBoard suite, users must have a myViewBoard account. myViewBoard recommends the following accounts for individual users: Standard, Pro, and  the Entity plan, which is recommended for organizations such as schools. Before making a subscription decision, users can always enjoy a free Premium trial. At the end o

• Subscribing to Pro or Premium

  If you have created a myViewBoard account without upgrading, access your subscription info from the account home page and review other subscription plans available. Access Subscription page To upgrade to a Pro or Premium plan, follow these steps: Sign in to your myViewBoard account. On the home page, access your My Subscriptions page in one of two w

• Benefits of an Entity account

  An Entity plan  is available to educational institutions and organizations who have acquired ViewSonic hardware. Users within an entity (entity users) have access to all features available to users with a Premium plan, plus additional features, such as Live Captions, and apps, such as Insights and Sens, exclusive to entities. Who can access an Entit

• Manage subscriptions

  myViewBoard is a pay-as-you-go service that offers different types of user accounts. As a subscriber you can upgrade, downgrade, and cancel your current subscription at any time. Change plan Once you have acquired a myViewBoard account and subscribed to one of our plans, you can upgrade your plan at any time. On upgrading, the new subscription plan

Other resources

• myViewBoard portal

  The myViewBoard portal allows students and collaborators to participate interactively with a myViewBoard session, through a desktop web browser of a device provided by the school, such as a laptop or tablet. Use the portal when users are not able to interact with myViewBoard through the Companion app, especially for educational institutions that do

• Technical Support

  For any requests or issues concerning the use of the myViewBoard Suite, users can access help articles or contact the technical support teams at any time to receive assistance. Accessing the Technical Support portal Signed-in users Signed-in users can access the Technical Support portal from the home page of the myViewBoard Portal by pressing the Su

• Contact us

  On the Contact us page, users can sign an organization up for an Entity plan, request a demo, request training, and more. Accessing the Contact us page USER ACCESS The Contact us form is accessible to only guest users. Signed in users should search this Knowledge Base or use  Technical Support ,  Community , or, in the case of entity users, their Vi

• OLF file format and conversion request

  myViewBoard offers a File Conversion Request service for educators who have accumulated whiteboard files from multiple platforms over the years. This service converts supported third-party whiteboard formats into OLF to ensure compatibility with the myViewBoard apps. Supported formats The following formats are supported: Flipchart (used by Promethea

• myViewBoard extension for Chrome

  myViewBoard extension is an add-on for Chrome browser or other Chromium-based browsers. With this extension, access features found on myViewBoard.com but while browsing other pages. The extension supports the following features: Send and receive screens (through Wireless Presentation). Control myViewBoard Whiteboard page navigation or sign out. Anno

• Download myViewBoard apps

  Download the myViewBoard applications at any time from myviewboard.com. NOTE Users are not required to sign in to access the Download center. How to download myViewBoard apps Signed-in users After signing in to myviewboard.com, the user will be automatically redirected to the user home page. From the myViewBoard user portal, press the download   ico