myViewBoard myViewBoard account



Personalization, subscription and resource info to enhance myViewBoard

myViewBoard account

Personalization, subscription and resource info to enhance myViewBoard

Personalize myViewBoard account settings

Once you have created a myViewBoard account and have signed in, you will be redirected to the account home page. According to your subscription, you will be presented with different options across the title bar and tile menu with myViewBoard apps. 

To personalize your account, access account settings to modify your profile settings, such as profile information and account name.

Edit account settings

To access your myViewBoard account settings, follow these steps:

  1. Go to myviewboard.com.
  2. Press Sign in in the right-side of the title bar.
  3. Input your account details in the sign-in page.
  4. On the home page, open the user dropdown menu at the top-right (press your profile icon).
  5. Press Edit Account.
  6. The account settings page will open.

Account home page with the user dropdown menu at the top-right open (entity user account pictured).

Account settings

Inside the account settings page, you will find three tabs: Account, Email Notification, and Secturity.

Account

Modify account settings like your avatar and personal information.

Personal Avatar Customize your profile avatar, which is visible in myviewboard.com as well as within certain apps like myViewBoard Whiteboard.
Profile Have the option to edit any of the following profile details:
  • First Name (required)
  • Last Name (required)
  • myViewBoard name (required)
  • Country 
  • State/Province/Region/County 
  • City
  • Role (drop-down menu provided) (required)
  • Preferred Language (required)
Delete

myViewBoard NAME

This is the name that will display as a host session name pop-up when you invite users to join your ongoing myViewBoard Whiteboard or myViewBoard Classroom session.

As a Whiteboard host, learn how to share your session, and as a student, learn how to join a session through Companion app or Whiteboard Portal.
Delete Account

If you wish to initiate the account deletion process, press  .

An email will be sent to you thereafter, in which you must make a final confirmation that you wish to delete your account.

Delete

ENTITY USER ACCOUNT DELETION

In order for entity users to delete their account, they must do so by contacting their entity's admin and requesting they be removed from the entity. Depending on how the admin removes the account, these users may still have to complete the deletion process in account settings after they have been removed from the entity.

Once you have finished updating accounts settings, press to save changes.

User uploads a picture for their myViewBoard avatar.

User inputs an updated myViewBoard name and fils out other information under Profile.

Email Notification

In this section, select whether you wish to receive alerts about myViewBoard's latest updates. 

Email Notification tab with option to receive latest news about myViewBoard enabled.

Security

To protect your myViewBoard account information, we offer two-factor authentication (2FA) when signing in to myViewBoard.

To enable 2FA, you must have set up an account password.

Delete

myViewBoard PASSWORD

Passwords are created when using the Non-3rd party email sign-up method when creating an account. If you signed up using 3rd party single sign-on (using Google, Microsoft, etc.), your 3rd party account's password cannot be used to activate 2FA.

However, at any time, you can establish a myViewBoard account password, which is required as part of the 2FA setup process. (See below.)

For users who created a myViewBoard account using Google or Microsoft single sign-on (SSO), follow these steps to establish an account password:

  1. Go to myviewboard.com and press Sign in in the title bar.
  2. Input the email address you used when creating your myViewBoard account with SSO.
  3. Press .
  4. You will receive an email confirmation.
  5. Open the email message and click .
  6. Set up your new password.
  7. Press .
  8. Await the Success message as final confirmation of password setup.

A depiction of the password setup process for users who signed up to myViewBoard with the single sign-on method.

With a myViewBoard account password, 2FA authentication setup is now possible:

  1. First, download and open Google Authenticator app onto your mobile or tablet device.
  2. Back at myviewboard.com, sign in.
  3. On the home page, open the user dropdown menu at the top-right (press your profile icon).
  4. PressEdit Account.
  5. Go to the Security tab.
  6. Press .
  7. Input your myViewBoard account password.
  8. (On the Google Authenticator app) Scan the QR Code that displays.
  9. Press .
  10. (On the Google Authenticator app) View your Google Authenticator app for the verification code.
  11. Input the verification code into the 2FA pop-up.
  12. Press .
  13. To close the pop-up window, click .

User completes the two-factor authentication (2FA) process within myViewBoard Edit Account settings.

User on the Google Authenticator app scanning the myViewBoard two-factor authentication (2FA) QR code and then has access to the 2FA 6-digit code to be input in myViewBoard account settings.

Change Password

To change your myViewBoard account password, follow the steps down below:

  1. Go to myviewboard.com and sign in.
  2. On the home page, open the user dropdown menu at the top-right (press your profile icon).
  3. Press  Change Password.
  4. Input your current.
  5. Input a new password.
  6. Press to save the changes.
Delete

FORGOT PASSWORD?

In the case you have forgotten your password, go to the sign-in page and press Forget Password? Afterward, follow the instructions to change your password.

User goes to the Change Password page and completes the change password process.

myViewBoard Knowledge Base

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