Network Requirements

Ensure that your network setup is ready to properly manage myViewBoard users and the myViewBoard software suite.

Admin rights

You (or the entity admin) must have sufficient rights to perform these tasks on the target network.

• Set up users and install or deploy software to devices within your organization 
• Install software on your organization's devices
• Configure user setup with single sign-on in Microsoft Entra ID, Google Workplace, or other similar services

Firewalls & filters

Configure your firewall to allow access to ports used by the myViewBoard services.

Mandatory:

• TCP port 443 (HTTPS): Outbound is required for general operation and activation.
  
  

Wireless screen sharing requirement (optional):

• UDP and TCP port 3478: Bidirectional to the WebRTC servers.
• UDP ports 50,000 – 65,535 (RTP / sRTP / RTCP): Bidirectional to the WebRTC servers.

These ports are optional; if blocked, media will be proxied using TURN on port 3478. The WebRTC protocol is only used for screen sharing. Verify that these ports are open on your network firewall if you wish to use this feature.

Filters:

Set up any web filters to allow myViewBoard to function

Whitelist

Whitelist the following myViewBoard email addresses:

Whitelist the following myViewBoard domain names. Make sure to include the asterisks (*) as listed.

IP Addresses

Since myViewBoard is hosted on Amazon AWS and uses load balancing, the destination IP for the myViewBoard server is subject to change without notice. We are unable to provide a fixed IP address for whitelisting purposes at this time.