Getting started

• TeamOne overview

  TeamOne is an online collaborative whiteboard designed for:   Generating ideas Managing projects Facilitating team collaboration  TeamOne users can create boards and utilize various tools to design diagrams, charts, and other layouts. Additionally, TeamOne allows for the creation of projects to efficiently organize boards to support different collab

• System requirements

  Verify that you meet the minimum and recommended requirements for devices and browsers when using TeamOne. Hardware requirements TeamOne has been tested to run optimally on devices that have the following specifications. Minimum requirements Minimum requirements for running TeamOne on desktops and laptop PCs that run Windows and macOS operating syst

• Network settings

  To enhance your TeamOne experience, ensure that the following network settings are properly configured. Network requirements Since TeamOne relies on a consistent internet connection, ensure that your internet connection is reliable and stable.   If your connection is unreliable or goes through periods of limited bandwidth, TeamOne performance will b

• Access TeamOne

  To start using TeamOne, you will need the following: Access to the TeamOne dashboard a ViewSonic account Login via TeamOne site The easiest method to access TeamOne is to start TeamOne via the ViewSonic website: Launch a web browser and go to the following site:  https://teamone.viewsonic.com Click on LOGIN. Sign-in with your ViewSonic credentials.

• Create a board

  Boards in TeamOne allows users to brainstorm, diagram, and map ideas from scratch with easy-to-use building tools. After sign up After completing the sign up process:  1. You'll be prompted to select from several pre-defined board templates, or create an infinite blank board. 2. Click Continue to load your first TeamOne board.  3. TeamOne will walk

• TeamOne on IFPs

  When launched on supported IFPs, TeamOne will present a blank canvas on start up. Users can use the canvas for quick collaboration even without signing in.  Default behavior Tap the TeamOne icon on the IFP to launch the app. On startup: Users need to agree to the privacy consent form to continue. Click Customize settings to adjust how TeamOne manage

• Touch features in IFP models

  The table below outlines which TeamOne features are available on supported IFPs: Series 50Series 53Series 105Series 92Series TeamOne APP inIFP AOSP APKModel Type IFP50-5 / A13IFP50-5(F) IFP53 / A13 IFP105UW IFP92UW Touch features 2+ fingers to move canvas         2+ fingers pinch to zoom in/out         Object adjustment 2 fingers to resize selected

Working with boards

• TeamOne UI overview

  TeamOne organizes key features within toolbars that are placed around the board. The board is kept open front and center so you can focus on creation and collaboration. The image below shows the name and location of each icon. For a brief description of what each icon on the toolbars do, refer to their descriptions below. Tools panel The Tools panel

• Collaboration tools

  TeamOne provides several tools to make collaboration easier. This article provides a quick summary of all tools available on the main toolbar. Select Use to select objects. Selecting objects opens a toolbar and shows handlebars that you can use to move, resize, and rotate the selected object. V Hotkey: On desktops and laptops, press this key on your

• Device & touch gestures

  In addition to mouse and trackpad actions, TeamOne users on a touch display (like a ViewBoard IFP or touch display connected to a desktop) have additional touch gesture options available. Navigation Use these actions to quickly navigate across different areas of the TeamOne board. Panning  To move from one area of the board to another, perform the f

• Keyboard shortcuts

  TeamOne supports several keyboard shortcuts when working on Windows and macOS. General hotkeys Windows Actions Keys Copy Ctrl + C Paste Ctrl + V Duplicate Ctrl + D Cut Ctrl + X Undo Ctrl + Z Redo Ctrl + Shift + Z Select All Ctrl + A Deselect Esc Switch to selection tool Esc Select multiple objects Ctrl or Shift + Left Click Unselect an object from s

• Board history

  The Board history feature allows users to track updates on the board and restore previous versions. Note that Board history is not available on mobile devices. Access board history To access Board history, perform the following steps: Click the Settings icon. Select Board History. The Action tab is displayed by default.  Click the Versions tab to sw

• Share a TeamOne board

  TeamOne provides several methods to share your board with others. Note that users must be assigned with a Team admin or Team member role to perform the following tasks:  Invite users to make edits, or share as view only Share the board for viewing with external clients, no sign up required Assign which users can share the board or grant permissions

Managing teams & projects

• Managing your team

  TeamOne provides a user management feature that allows team admins to perform the following tasks: Assign a new admin for the project Review current members and their roles Reassign roles or remove members Team users overview The Team users page displays a list of team members and their roles. This page also displays the last time a user accessed a

• Create a project

  After you've set up your team, create projects and assign which members will have access to its boards. Admins can also assign different access rights to each member, giving them either editing or viewing rights to specific boards within the project. Create a project Note that only users with the Team admin role can create new projects.  Go to the T

• Assign user roles

  TeamOne uses role-based access to manage what users can do. Team admins can assign specific user roles to define rights for boards, projects, and teams. Board roles Board roles define what actions users can perform for a single TeamOne board. A general overview of board roles: Admins have full access to board features.  Members can edit the board, s

Managing entities

• Entity onboarding

  A ViewSonic entity owner will automatically be assigned the role of Entity admin in TeamOne. For a quick overview of the process, see the steps outlined below. For Entity admins Accounts that are already registered as a ViewSonic entity will not need to take any extra steps when signing up for TeamOne. The TeamOne Entity license will be assigned to

• Entity profile

  Use the Entity Profile page to check the details of your entity account. Note that this page is only available to users that sign in using an Entity admin account. Access Entity profile To access the Entity Profile page, perform the following steps: Launch the TeamOne dashboard view. Click your User avatar on the top right. Select Manage entity from

• Entity teams

  Use the Entity teams page to review the teams that were created under your entity account. Note that this page is only available to users that sign in using an Entity admin account. Access Entity teams To access the Entity teams page, perform the following steps: Launch the TeamOne dashboard view. Click your User avatar on the top right. Select Mana

• Users & licenses

  Use the Users & license page to review and manage users under your entity account. Note that this page is only available to users that sign in using an Entity admin account. Access Users & license To access the Users & license page, perform the following steps: Launch the TeamOne dashboard view. Click your User avatar on the top right. S

TeamOne Security

• Security - FAQ

  Authentication and Authorization How does the software handle user authentication? We follow OpenID Connect standard, which is commonly used in the industry. What types of user roles and permissions are supported? TeamOne defines users roles and permissions at the team, board, and project level, as outlined in this article. Is multifactor authentica

• Data Residency

  Scalable Data Management in TeamOne: A Multi-Region, Layered Approach TeamOne is designed to enhance collaboration not only within individual teams but also to extend collaboration to individuals and teams across different locations. This document explains the structured data management strategy used to maintain data integrity, availability, and com

TeamOne latest updates

• Release history

  v1.6  January 2026 For more details, check out What's new in TeamOne's January release. Modifications IFP Board Invitations: Users can now invite others to join an IFP board, making in-room collaboration easier to initiate. Visited boards are saved under Joined IFP boards and Recently opened boards on the dashboard. Join by Code (Dashboard): A new J