ViewSonic Knowledge Base


Manager


IT management of ViewSonic devices with a simple dashboard

Manager

IT management of ViewSonic devices with a simple dashboard

Upload files and transfer to devices

Use the Resources page to upload files that can be used in the following scenarios:


  • Distribute files to multiple devices at once
  • Play or display media files during broadcasts
  • Include in a playlist



Size limit for file types

Manager accepts a wide variety of formats. However, the following size limits apply for certain file types:


Media type Format Size limit
Video MP4 500 MB
Image JPG, PNG 30 MB
Audio MP3, AAC 30 MB
All other file types Non-app / non-media 100 MB


Manager Advanced supports up to 15GB of total storage. To stay within this limit, consider these best practices:

  • Optimize files before uploading so they don't take up much storage space.
  • Regularly delete files you no longer need to free up space.
  • Avoid using Manager as a cloud storage solution.



Upload files

You will need to upload your files in Manager's Resources section so they become accessible to devices. To upload your files, follow the steps below:

  1. Click  Resources on the left sidepanel.
  2. Click   Upload new file.

  3. Use the popup to upload files from your local drive:
    1. Drag and drop files into the pop-up, or
    2. Click Browse files and select files from your file browser. 
      Note the max file size allowed for each file type. 
    3. Click Confirm to start the upload.

  4. Wait for the upload to complete. Once done, the new apps should now appear in one of these tabs.
    • Media. Images, videos, or audio files.
    • Other files. Non-media files.




Create folders

Organize your files into folders to make it easier to find your files. To organize your files, perform the following:


  1. Click  Resources on the left sidepanel.
  2. Click Create new folder.

  3. On the new Create new folder popup:
    1. Provide a name for this folder
    2. Click Confirm.

  4. Once done, the new folder appears under the Folders category.




Move files into folders

To move individual files into folders, perform the following:


  1. Locate the file you need to move.
  2. Click More  on the target file.
  3. Click  Move to.

  4. On the Move to popup:
    1. Browse through the folders. 
    2. Select a target folder. Note that only one folder can be selected.
    3. Click Create new folder if you need another folder.
    4. Click Confirm.

  5. Once done, the file will now only appear in the target folder.



To move multiple files, perform the following:


  1. Navigate to the folder that contains your target files.
  2. To select files to move:
    • Single-click on the files you need to move. 
    • Click again on the files to deselect them.

  3. Click  Move to on the top toolbar of the Resources page. 
    This icon is disabled if no file is selected.

  4. On the Move to popup:
    1. Browse through the folders. 
    2. Select a target folder. Note that only one folder can be selected.
    3. Click Create new folder if you need another folder.
    4. Click Confirm.

  5. Once done, the files will now only appear in the target folder.



Note the following behavior: 

  • Manager disables the  Move to command if you select a folder. This procedure only works if all selected resources are files.
  • Manager remembers your selected files even if you switch between the Media and Other files tabs.




Send files to devices

Once you have a library of files, you can use the Devices page to distribute the files to multiple devices. To send files to devices, follow the steps below:


  1. Click  Devices on the left sidepanel.
    1. Navigate to the All Devices tab. 
    2. On the device list, select target devices.

  2. Click  Files on the top toolbar. 
  3. In the Filespopup:
    1. Select files to send.
    2. Click Add.

  4. File transfer begins after the command has been sent.




Find files on devices

Sent files are saved to the Downloads folder of each selected device. To access the Download folder, perform the following:


  1. Go to the home screen of the target device.
  2. Launch the Folderapp:
    • By default, this is usually one of the apps on the homescreen.
    • If not on the home screen, check the app drawer.
    • You can also use a similar file browser to locate the target folder.

  3. Locate and tap the Downloads folder to open.
  4. You should find all your sent files inside this folder.

 


 

Need additional help?

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