ViewSonic Knowledge Base


Manager


IT management of ViewSonic devices with a simple dashboard

Manager

IT management of ViewSonic devices with a simple dashboard

Multimedia

Manager provides support for broadcasting multimedia files to devices. Multimedia refers to the following file types:


  • Images
  • Videos 
  • Audio files



 

Advanced license required

This feature is only available for devices assigned with an Advanced license. For more information, see the articles below:



Supported file types

Manager supports the following multimedia file types for broadcast:


Media type Format Size limit
Video MP4 500 MB
Image JPG, PNG 30 MB
Audio MP3, AAC 30 MB



Add to a layout

To add multimedia to a broadcast, perform the following:


  1. Go to the  All Devices page.
  2. Select one or more devices in the list. 
    Selected devices must all have an Advanced license assigned.

  3. Click the Broadcast   button to launch the Broadcast popup.

  4. Click  Media Content as the Broadcast Type
    The Media content option is only available if all selected devices have an Advanced license assigned.

  5. Note the Layout options at the bottom of the preview:
    1. Select a Layout
      By default, all options here are for Landscape mode. 
      Click Portrait mode to see options for vertical layouts.

    2. Click  Add content on the panel where the media should appear. 
    3. Select Multimedia from the dropdown menu. 




Note the following behavior:

  • Any multimedia must be added to Manager first before you can use it here.
  • The default layout option supports broadcasting only one media content. Select this layout to have your chosen media take up the entire screen.
  • Aspect ratios for each section are fixed: 
    • Try to match image and video resolutions before hand to fit the sections you intend to insert them in. 
    • Images not matching a section's aspect ratio will be automatically resized to fit that layout section.



Start a broadcast

Once the selected media are inserted, perform the following to send the broadcast.


  1. Verify that all media have been added to the message to broadcast. 
  2. Select the broadcast duration:
    • Continuous. Displays the message until device users dismiss the broadcast, or a Manager admin stops the broadcast.
    • Custom. Sets a custom duration for the broadcast. Message is auto-dismissed once the duration has been reached. 

  3. (Optional) Select the Forbid device user from stopping broadcast option to prevent users from stopping the broadcast manually. If not checked, users can stop / hide / dismiss a broadcast from displaying on their device even if the Continuous or Custom duration was set. 

  4. Click Confirm to start the broadcast.




Options for Video

If a video is added to the Single media layout option, the following option becomes available:


Duration. Set options for video playback during the broadcast.

  • Play once. Video starts playing immediately and then ends after one time.
  • Continuous. Video plays then repeats indefinitely until the broadcast is stopped.
  • Custom. Sets a custom duration for the broadcast. The video stops playing once the limit is reached.



 

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