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IT management of ViewSonic devices with a simple dashboard

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IT management of ViewSonic devices with a simple dashboard

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Manager device capability chart

The following tables outline which ViewSonic devices, such as ViewBoards, support which Manager and Manager Advanced features.

At any time within the Manager web console, you can access this article by selecting Settings > Device Support Info .

The following specifications apply to the latest firmware versions for each device. To download the latest firmware, search your model here and find the firmware file in the Downloads section of the product page. To view your device's firmware, typically, go to the device's Settings > System > About. Find the version in the Build number detail.

ViewSonic Devices

IFP50-5, 50-3, 50-2

Model IFP50-5 IFP50-3 IFP50-2
Latest firmware version 20240304 20230407 20220124
Feature
Remote Control support ✓1 ✓2 ✓3
Install / uninstall apps ✓ ✓ ✓
Enroll by serial number ✓ ✓ ✓
Manager Advanced features
Schedule power on/off ✓ ✓ ✓
Broadcast video / images / playlists / web pages ✓ ✓ ✓
Remote Desktop ✓ ✓ ✗
Profiles: Assign display settings ✓ ✓ ✓
Profiles: Assign preferences ✓ ✓ ✓4
Profiles: Assign input source settings ✓ ✓ ✗
Manage apps ✓ ✓ ✓
Install certificates ✓ ✗ ✗

1The following Remote control features are not supported on this device: Update firmware from an external source.
2The following Remote control features are not supported on this device: Startup mode configuration.
3The following Remote control features are not supported on this device: Settings lock.
4The following Profiles features are not supported on this device: Assign date and time, Time Zone, 24 hours format, Date format, assign standby mode setting, assign settings password.

Delete

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IFP50-5, 50-3, 50-2

Model IFP50-5 IFP50-3 IFP50-2
Latest firmware version 20240304 20230407 20220124
Remote Control ✓ ✓ ✓
Update FW from external source ✗ ✓ ✗
Certificates installation ✓ ✗ ✓
Startup Mode configuration ✓ ✗ ✓
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IFP9850-4, 9850-3

Model IFP9850-4 IFP9850-3
Latest firmware version 20230214 20210528
Feature
Remote Control ✓1 ✓2
FW update ✓ ✓3
Broadcast ✓ ✓
Others ✓4 ✓5
Profiles: Display settings ✓ ✓
Profiles: Preference settings ✓ ✓
Profiles: Input settings ✓ ✓

 1The following Remote Control features are not supported on IFP9850-4: Certificates installation, Startup Mode configuration. 

 2The following Remote Control features are not supported on IFP9850-3: Settings lock password, Assign standby mode setting, Certificates installation, Startup Mode configuration. 

 3The following FW update feature is not supported on IFP9850-3: Update FW from external source (From Web, https). 

 4The following Others feature is not supported on IFP9850-4: Remote Desktop. 

 5The following Others feature is not supported on IFP9850-3: Remote Desktop. 

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52 Series

Model IFP52-1A / 1B / 1BH (Android 9/11) IFP52-1C (Android 9/11)
Latest firmware version 20230817 / 20230818 20230807 / 20240304
Feature
Remote Control support ✓1 ✓1  /  ✓2
Install / uninstall apps ✓ ✓
Enroll by serial number ✓ ✓
Manager Advanced features
Schedule power on/off ✓ ✓
Broadcast video / photos / playlists / web pages ✓ ✓
Remote Desktop ✓ ✓
Profiles: Assign display settings ✓ ✓
Profiles: Assign preferences ✓ ✓
Profiles: Assign input source settings ✓ ✓
Manage apps ✓ ✓
Install certificates ✗ ✗  /  ✓
1The following Remote Control features are not supported on this device: Startup mode configuration, Update from an external source.
2The following Remote Control features are not supported on this device: Update from an external source.
Delete
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62 Series

Model IFP62
Latest firmware version 20240131
Remote Control ✓1
FW update ✓2
Broadcast ✓
Others ✓
Profiles: Display settings ✓
Profiles: Preference settings ✓
Profiles: Input settings ✓

 1The following Remote Control features are not supported on IFP62: certificates installation (adv.), Startup Mode configuration (adv.).

 2The following FW update features are not supported on IFP62: Update FW from external source (From Web, https) (adv.).

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70 Series

Model IFP70
Latest firmware version 20210318
Feature
Remote Control support ✓1
Install / uninstall apps ✓
Enroll by serial number ✓
Manager Advanced features
Schedule power on/off ✓
Broadcast video / photos / playlists / web pages ✓
Remote Desktop ✗
Profiles: Assign display settings ✓
Profiles: Assign preferences ✓
Profiles: Assign input source settings ✓2
Manage apps ✓
Install certificates ✗
1The following Remote Control features are not supported on this device: Assign standby mode setting, Startup mode configuration, Update firmware from an external source.
2The following Profiles features are not supported on this device: Input Port auto switch.Delete
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33 Series

Model IFP33 IFP33G
Latest firmware version 20240304 20230904
Feature
Remote Control support ✓1 ✓3
Install / uninstall apps ✓ ✓
Enroll by serial number ✓ ✓
Manager Advanced features
Schedule power on/off ✓ ✓
Broadcast video / photos / playlists / web pages ✓ ✓
Remote Desktop ✓ ✓
Profiles: Assign display settings ✓ ✓
Profiles: Assign preferences ✓ ✓
Profiles: Assign input source settings ✓2 ✓
Manage apps ✓ ✓
Install certificates ✓ ✓
1The following Remote Control features are not supported on this device: Update firmware from an external source.
2The following Profiles features are not supported on this device: Signal auto search, Energy saving.
3The following Remote Control features are not supported on this device: Add/Manage Wi-Fi SSID, update firmware from an external source.
Delete
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32 Series

Model IFP32 IFP32-2
Latest firmware version 20240304 20240304
Feature
Remote Control support ✓1 ✓1
Install / uninstall apps ✓ ✓
Enroll by serial number ✓ ✓
Manager Advanced features
Schedule power on/off ✓ ✓
Broadcast video / photos / playlists / web pages ✓ ✓
Remote Desktop ✓ ✓
Profiles: Assign display settings ✓ ✓
Profiles: Assign preferences ✓2 ✓2
Profiles: Assign input source settings ✓ ✓
Manage apps ✓ ✓
Install certificates ✗ ✗
1The following Remote Control features are not supported on this device: Update firmware from an external source.
2The following Profiles features are not supported on this device: Assign standby mode setting.
Delete
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30 Series

Model IFP30
Latest firmware version 20210319
Feature
Remote Control support ✓1
Install / uninstall apps ✓
Enroll by serial number ✗
Manager Advanced features
Schedule power on/off ✗
Broadcast video / photos / playlists / web pages ✓2
Remote Desktop ✗
Profiles: Assign display settings ✗
Profiles: Assign preferences ✗
Profiles: Assign input source settings ✗
Manage apps ✗
Install certificates ✗
1The following Remote Control features are not supported on this device: Shut down device, firmware update, manage Wi-Fi networks, allow installation of unknown apps, backlight control.
2The following Broadcast features are not supported on this device: Web pages.Delete
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20 Series

Model IFP4320
Latest firmware version 20230511
Feature
Remote Control support ✓1
Install / uninstall apps ✓
Enroll by serial number ✓
Manager Advanced features
Schedule power on/off ✓
Broadcast video / photos / playlists / web pages ✓
Remote Desktop ✓
Profiles: Assign display settings ✓
Profiles: Assign preferences ✓2
Profiles: Assign input source settings ✗
Manage apps ✓
Install certificates ✗
1The following Remote Control features are not supported on this device: Settings Lock, Startup Mode configuration, Update firmware from an external source.
2The following Profiles features are not supported on this device: Assign language, assign date and time, assign time zone, Set 24 hours format, Assign Date format, assign standby mode, assign toolbar placement.
Delete
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105 Series

Model IFP105S
Latest firmware version 20230810
Feature
Remote Control support ✓1
Install / uninstall apps ✓
Enroll by serial number ✓
Manager Advanced features
Schedule power on/off ✗
Broadcast video / photos / playlists / web pages ✓
Remote Desktop ✓
Profiles: Assign display settings ✓
Profiles: Assign preferences ✓2
Profiles: Assign input source settings ✓3
Manage apps ✓
Install certificates ✓ 
1The following Remote Control features are not supported on this device: Add/manage Wi-Fi SSID, settings lock, update firmware from an external source.
2The following Profiles features are not supported on this device: Assign standby mode setting, assign ECO mode setting, schedule power on/off, Startup mode configuration, assign toolbar placement.
3The following Profiles features are not supported on this device: Wake up by active HDMI source, Signal auto search, Input port auto switch, Energy saving mode.Delete
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110 Series

Model IFP110
Latest firmware version 20240304
Feature
Remote Control support ✓1
Install / uninstall apps ✓
Enroll by serial number ✓
Manager Advanced features
Schedule power on/off ✓
Broadcast video / photos / playlists / web pages ✓
Remote Desktop ✓
Profiles: Assign display settings ✓
Profiles: Assign preferences ✓2
Profiles: Assign input source settings ✓3
Manage apps ✓
Install certificates ✗
1The following Remote Control features are not supported on this device: Add/manage Wi-Fi SSID, Startup mode configuration, Update Firmware from an external source.
2The following Profiles features are not supported on this device: Set 24 hours format, assign Date format, assign ECO mode settings.
3The following Profiles features are not supported on this device: Signal auto search, Energy saving.
Delete
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Mini IFP

Model IFP2410
Latest firmware version 20220407
Feature
Remote Control support ✓1
Install / uninstall apps ✓
Enroll by serial number ✗
Manager Advanced features
Schedule power on/off ✗
Broadcast video / photos / playlists / web pages ✓
Remote Desktop ✗
Profiles: Assign display settings ✓
Profiles: Assign preferences ✗
Profiles: Assign input source settings ✗
Manage apps ✓
Install certificates ✗
1The following Remote Control features are not supported on this device: Screen on/off, switch input source, volume control, firmware update, update firmware from an external source, allow installation of unknown apps, backlight control, schedule startup/shutdown.
Delete
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CDEs

Model CDE12 CDE6520 / 7520 / 8620 CDE4320 / 5520 CDE30
Latest firmware version 20231106
 20220809 20221102 / 20221103 20240304
Feature
Remote Control support ✓1 ✓4 ✓6 ✓8
Install / uninstall apps ✓ ✓ ✓ ✓
Enroll by serial number ✓ ✓ ✗ ✓
Manager Advanced features
Schedule power on/off ✓ ✓ ✓ ✓
Broadcast video / photos / playlists / web pages ✓ ✓ ✓ ✓
Remote Desktop ✓ ✓ ✓ ✓
Profiles: Assign display settings ✓ ✓ ✓ ✓
Profiles: Assign preferences ✓2 ✓5 ✓7 ✓9
Profiles: Assign input source settings ✓3
 ✗ ✗ ✓10
Manage apps ✓ ✓ ✓ ✓
Install certificates ✗ ✗ ✗ ✓
1The following Remote Control features are not supported on this device: Standby mode, Settings lock, Startup mode configuration, update firmware from an external source.
2The following Profiles features are not supported on this device: Assign standby mode setting, assign ECO mode setting. Startup mode configuration, assign settings lock, assign toolbar placement.
3The following Profiles features are not supported on this device: Wake up by active HDMI source, signal auto search, input port auto switch, energy saving.
4The following Remote Control features are not supported on this device: Standby mode, Settings lock, Startup mode configuration update firmware from an external source.
5The following Profiles features are not supported on this device: assign ECO mode setting, assign toolbar placement, assign time zone, 24 hours format, assign date format.
6The following Remote Control features are not supported on this device: Settings lock, Startup mode configuration update firmware from an external source, allow installation of unknown apps.
7The following Profiles features are not supported on this device: Assign language, assign date and time, assign ECO mode setting, assign toolbar placement, assign 24 hours format.
8The following Remote Control features are not supported on this device: Settings lock, Standby mode, update firmware from an external source.        
9The following Profiles features are not supported on this device: assign ECO mode setting, assign standby mode setting, Startup mode configuration, assign date format.
10The following Profiles features are not supported on this device: Wake up by HDMI source, signal auto search, input port auto switch
Delete
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Android EDLA certified

Model IFP52-2F OPS-A31-O1
Latest firmware version  20231112 20231029
Feature
Remote Control support ✓1 ✓2
Install / uninstall apps ✓ ✓
Enroll by serial number ✓ ✓
Manager Advanced features
Schedule power on/off ✗ ✗
Broadcast video / photos / playlists / web pages ✓ ✓
Remote Desktop ✗ ✓
Profiles: Assign display settings ✓ ✗
Profiles: Assign preferences ✓3 ✓4
Profiles: Assign input source settings ✗ ✗
Manage apps ✗ ✗
Install certificates ✗ ✗
1The following Remote Control features are not supported on this device: Switch input source, schedule poser on/off, schedule firmware update, add/manage Wi-Fi SSID, allow installation of unknown apps, startup mode configuration, backlight control.
2The following Remote Control features are not supported on this device: Screen on/off, switch input source, volume control, schedule firmware update, add Wi-Fi SSID, allow installation of unknown apps, backlight control.
3The following Profiles features are not supported on this device: Assign language, assign standby mode settings, assign ECO mode, assign toolbar placement.
4The following Profiles features are not supported on this device: Assign language, assign standby mode, assign ECO mode, assign toolbar placement, Startup mode configuration, set 24-hour format.Delete
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Other devices

Model LED Display LD Series VBS100-A VBS200-A
Latest firmware version 202303011 VBS100.91 20231113
Feature
Remote Control support ✓2 ✓3 ✓4
Install / uninstall apps ✓ ✓ ✓
Enroll by serial number ✓ ✓ ✓
Manager Advanced features
Schedule power on/off ✗ ✗ ✓
Broadcast video / photos / playlists / web pages ✓ ✓ ✓
Remote Desktop ✗ ✓ ✓
Profiles: Assign display settings ✗ ✗ ✓
Profiles: Assign preferences ✗ ✗ ✓5
Profiles: Assign input source settings ✗ ✗ ✗
Manage apps ✓ ✓ ✓
Install certificates ✗ ✗ ✗
1LD135-151 latest: 20230407; LD108-121 latest: 20230410; LD216-251 latest: 20230411.
2The following Remote Control features are not supported on this device: Allow installation of unknown apps, backlight control, add/manage WiFi-SSID, settings lock.
3The following Remote Control features are not supported on this device: Screen on/off, switch input source, power off, firmware update, schedule firmware update, allow installation of unknown apps, backlight control.
4The following Remote Control features are not supported on this device: Screen on/off, switch input source, volume control, backlight control.
5The following Preferences features are not supported on this device: assign date and time, assign toolbar placement.Delete
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Category details for reference

Remote control support

  • Screen ON/OFF
  • Switch input source
  • Volume control
  • Mute/Unmute
  • Shutdown
  • Reboot
  • Factory reset
  • Install Apps
  • Uninstall Apps
  • Allow unknown 3rd party Apps
  • Enroll device by serial number
  • Apply asset tag
  • Backlight control
  • Add WiFi SSID
  • Manage / Forget WiFi SSID
  • Schedule power on/off  (adv.)
  • Settings lock password (adv.)
  • Manage Apps (adv.)
  • Assign standby mode setting (adv.)
  • certificates installation (adv.)
  • Startup Mode configuration (adv.)
Delete

Firmware update (FW update)

  • Firmware update
  • Schedule firmware update
  • Update FW from external source (From Web, https) (adv.)
Delete

Broadcast

  • Broadcast message 
  • Broadcast video/photo/playlist (adv.)
  • Broadcast Web Page (adv.)
Delete

Others

  • Remote Desktop (adv.)
  • Send file (adv.)
Delete

Profiles : Assign display settings

  • Apply wallpaper (adv.)
Delete

Profiles : Assign preferences

  • Assign language (adv.)
  • Assign date and time (adv.)
  • Time zone (adv.)
  • 24-Hour format (adv.)
  • Date format (adv.)
  • Assign ECO mode setting (adv.)
  • Assign toolbar placement (adv.)
Delete

Profiles : Assign input source settings

  • Wake Up by Active HDMI Source (adv.)
  • Signal Auto Search (adv.)
  • Input Port Auto Switch (adv.)
  • Energy Saving (adv.)
  • CEC (adv.)
Delete


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