Messages

Broadcast messages to devices from within the Manager console, with options to send urgent messages and to control the duration of the broadcast.

Broadcasting basics

Send broadcasts (including Advanced broadcast features) from any device list page.

Available broadcasting features

For basic Manager users, the following broadcast options are available:

• Send text messages to devices.
  • Message appears as a banner at the top of device screens.
• Send urgent messages to devices.
  • Message takes up the entirety of a screen and can only be terminated from the Manager console.
  • Have the option to accompany the message with a siren sound.
• Set the duration of the broadcast.
• Set whether the device user can terminate the broadcast.
  • If left unchecked, the device user can tap a button on the screen to end the broadcast.
• Stop broadcasting.

Starting a broadcast

1. On the  All Devices page, select one or more devices in the list.
2. Press the Broadcast  button.
3. Select your desired broadcast type (only Message type available for basic Manager users).
4. Select your message type Standard or Urgent.
5. Input or insert the content to be broadcast.
6. Select whether the broadcast will be Continuous or set the broadcast duration to a Custom time.
   1. Continuous: The broadcast will display on receiving devices until device users stop the broadcast or a Manager user stops the broadcast.
   2. Custom: Set the intended duration of the broadcast after selecting this option.
7. (Optional) Check the Forbid device user from stopping broadcast option to prohibit device users from having the option to stop a broadcast.
   • Note: If this option is not checked, device users will be able to stop a broadcast, no matter if a Continuous or Custom broadcast is set.
   • Note: However, this option is not available for urgent broadcasts.
8. After you have set up all desired options, press OK to start the broadcast.

Stopping a broadcast

The following steps describe how to stop a broadcast through the Manager console:

1. On the  All Devices page, select the devices on the list on which you want to stop a broadcast.
   • Tip: You can quickly identify current broadcasting devices by sorting the Status column. Devices currently broadcasting display  in this column.
2. In the toolbar above the device list, press Stop Broadcasting .
3. Confirm, and broadcasts will stop on these devices.

Broadcasting a message

1. On the  All Devices page, select one or more devices in the list.
2. Press the Broadcast button  to open the Broadcast a Message prompt.
3. Choose Message as broadcast type
4. Select a message type.
5. Input your desired message.
6. Select the duration of the broadcast.
7. (Optional) Check the Forbid device user from stopping broadcast box if you wish to forbid the device user from manually ending the broadcast. Otherwise, they can do so by tapping the screen.
8. Press OK to broadcast.

Send messages to devices in real-time. Note the option to forbid device users from stopping the broadcast. Multimedia and playlists can be broadcast to devices with a Manager Advanced license.

Example of a Standard message on a ViewBoard. Urgent messages will, instead, overlay the entire screen.

Broadcasting an urgent message

1. On the  All Devices page, select one or more devices on the list.
2. Press the Broadcast button  to open the text broadcast prompt.
3. Choose Message as broadcast type.
4. Select Urgent message type.
5. Input your desired message.
6. Select the duration of the broadcast.
7. (Optional) Check the Siren box to accompany the message with a siren sound.
8. Press OK to broadcast.