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Install and manage certificates
Install certificates across required devices from the Manager console, allowing for remote set up of digital security support across an organization.
Supported certificate file formats
| Standard certificates | PEM, CER, CRT, DER, P7B, JKS |
| Encoded certificates | P12, PFX |
CERTIFICATE MANAGEMENT DEVICE SUPPORT
This feature is only available for select devices. Check device support information in our device capability chart.
Install a certificate
Install a certificate onto selected devices from a device list or from a given device's Device Info view.
ONLY 1 CERTIFICATE INSTALLATION PERMITTED AT A TIME
Whether installing from a device list or a Device Info view, only 1 certificate installation is permitted at a time. Attempting to install more than one certificate will result in an error.
From the All Devices panel
- Go to the
All Devices panel. - Select the Advanced devices on which you want to install a certificate.
- Press the certificate button
on the main toolbar. - Drag and drop the installation file into the prompt or browse for it.
- Input a Certificate Name.
- Select a Credential Use:
- VPN and apps: Used for authentication and secure communication between apps and VPN servers. This ensures data transmitted between a device and server are protected from unauthorized access.
- Wi-Fi: Used for authentication when connecting to Wi-Fi networks. This ensures a connection is encrypted and protected from unauthorized access.
- Press Install.
Install Certificate dialog opened from a device list.
From the Device Info view
- Go to the
All Devices panel. - Double press an Advanced device to open its Device Info page.
- Switch to the Certificates tab.
- In the User Installed section, press
. - Drag and drop or browse the certificate to install.
- Input a Certificate Name.
- Select a Credential Use (see above for use breakdown).
- Press Install.
Install Certificate dialog from the Device info view for a select device.
PASSWORD PROTECTED CERTIFICATES
Some certificates, such as .p12 and .pfx file formatted certificates, can require a password (provided by the certificate provider) to proceed with installation.
Disable or uninstall a certificate
User installed certificates (whether on the device itself or through Manager) can be deleted. However, preinstalled certificates can only be disabled. Learn how to manage certificates below.
- Go to the
All Devices panel. - Double press an Advanced device to open its Device Info page.
- Switch to the Certificates tab.
To disable a preinstalled certificate,
- In the Trusted Credentials section, locate your desired certificate.
- Disable a certificate by toggling it off
.
To delete the certificate,
- In the User Installed section, locate your desired certificate.
- Press
next to this certificate. - Press OK to confirm the deletion.
Disabling preloaded certificates (left) and deleting user installed certificates (right) options highlighted in a device's Device Info Page.
WI-FI CERTIFICATES CAN ONLY BE BATCH DELETED
Wi-Fi certificates installed on a device can't be individually deleted from the Manager console. Users can either individually delete Wi-Fi certificates from a device's System > Security settings, or if they wish to delete from the Manager console, the only available option is to remove all certificates by pressing 
.
PREINSTALLED CERTIFICATES CAN'T BE DELETED
Preinstalled certificates (located in the Trusted Credentials section in a device's Device info page) can't be deleted.